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· Operate, Maintain and Interrogate Honeywell BMS Controllers
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· Continually ensure all Energy Saving measures for all Building Services are monitored and modified accordingly
· Undertake pre-planned maintenance activities across our clients BMS control systems
· You’ll identify faults across our control systems, and rectify them where needed
· You will drive timely identification, Investigation, Resolution, Root Cause analysis and Replication of Technical issues
· Navigate BMS systems and software to identify and resolve any issues presented within the systems
· Write BMS controls strategies in both text and software format in preparation for the commissioning of installation projects
· Execute small controls installation projects and commissioning where needed
· To undertake proactive and reactive tasks within set time frames following defined Standard Operating Procedures (SOPs)
· Manage customer requests who have varying levels of expertise
· Liaise with third party providers on non BMS related problems ensuring we deliver enhanced customer service
· Represent technical issues form both Field Service and Customers sites at the appropriate technical forums.
· Driving energy savings through applying BMS expertise.
· Liaise with Service Account Handlers to resolve customer queries
· Ensure the achievement of all team / individual targets and KPI’s
· Work closely with Technical Support Team & Engineering Teams on Product Issues
· Carrying out development project work to enhance Global Services Offering
· Contribute in the design and development of new onsite and remote technical services, which address the customer’s intelligent building needs
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